← Back to Help CentreUpdated Jan 2026
Domains
My domain is not working — what should I check?
Fix common issues like DNS delays and wrong nameservers.
5 min read
Quick answer
Fix common issues like DNS delays and wrong nameservers.
- Domains are your website address. Changes can take time to propagate, so allow up to 24 hours.
- If you update nameservers, keep your old host active until your site resolves correctly.
- For UK businesses, .co.uk and .uk are the most trusted extensions.
Key details
Most domain issues are caused by DNS propagation delays.
Check that your nameservers or DNS records are correct in your registrar.
If you updated settings recently, allow up to 24 hours for full propagation.
Helpful tips
- Use our propagation checker to see global DNS status.
Quick checklist
- Verify nameservers or DNS records
- Keep WHOIS details up to date
- Enable auto-renew to avoid expiry
- Lock your domain after making changes
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