← Back to Help CentreUpdated Jan 2026
Performance & Troubleshooting
Fix a 500 Internal Server Error
Quick checks to bring your site back online.
6 min read
Quick answer
Quick checks to bring your site back online.
- Slow sites are usually caused by large images, heavy scripts, or missing caching.
- Start with quick wins: compress images and enable LiteSpeed Cache.
- Core Web Vitals influence both rankings and conversions.
Key details
A 500 error means the server cannot complete a request, often due to a plugin or configuration issue.
The fastest fix is to disable the last plugin you installed or restore a backup.
Checking error logs in cPanel helps identify the exact cause.
Step-by-step
- Open cPanel and check the Error Logs section.
- Disable recent plugins or theme changes.
- Restore a backup if needed and re-test your site.
Quick checklist
- Run a speed test
- Optimize images and scripts
- Clear cache after updates
- Disable heavy or unused plugins
Was this helpful?
Tell us what you need and we will improve this guide.
Related guides
7 min read
Why is my website loading slowly?
Identify the most common speed problems and fix them fast.
6 min read
Fixing “500 Internal Server Error”
A calm step-by-step guide to bring your site back.
3 min read
Checking real-time server status
See if there is a current outage or maintenance window.
4 min read
Clear LiteSpeed cache safely
Refresh your site after making changes.